Shipping: We offer free shipping within Canada with a minimum $60 purchase (after any discounts). Pick up is also available. All orders are shipped by Canada Post. Here are the delivery estimates (delays are to be expected during the pandemic):
- For BC, estimated delivery time is 4 business days by Regular Mail, 2-4 business days by Expedited Parcel and 2-3 business days for XpressPost.
- For AB, MB & SK, estimated delivery time for Regular Mail is 2-4 business days, Expedited Parcel is 1-3 business days and 1-2 business days for XpressPost.
- For ON & QC you can expect 4 business days for Regular Mail, 4-6 business days for Expedited Parcel and 2-4 business days for XpressPost.
- For NL, PE, NB & NS you can expect 4 business days by Regular Mail, 6-8 business days for Expedited Parcel and 2-4 business days by XpressPost.
- NT, NU & YK can expect 4 business days by Regular Mail, 3-13 business days by Expedited Parcel and 2-7 business days by XpressPost.
If you're in a remote location, you can expect it to take 2-3 times longer.
Please note that Face Lotion, Hand & Body Lotion and Silky Body Cream may separate if frozen. For this reason, products cannot be guaranteed if XpressPost was not selected (especially recommended below -15C).
Payment: online payment is by PayPal, credit card, debit card, e-transfer and cash.
Returns: I make my best effort to ensure each customer is happy with their purchase. If you're not satisfied with any item, please contact me.