Our Policies

Shipping: We offer free shipping within Canada. Pick up is also available. All orders are shipped by Canada Post. Here are the delivery estimates (delays are to be expected during the pandemic):

  • For BC, estimated delivery time is 4 business days by Regular Mail, 2-4 business days by Expedited Parcel and 2-3 business days for XpressPost.
  • For AB, MB & SK, estimated delivery time for Regular Mail is 2-4 business days, Expedited Parcel is 1-3 business days and 1-2 business days for XpressPost.
  • For ON & QC you can expect 4 business days for Regular Mail, 4-6 business days for Expedited Parcel and 2-4 business days for XpressPost.
  • For NL, PE, NB & NS you can expect 4 business days by Regular Mail, 6-8 business days for Expedited Parcel and 2-4 business days by XpressPost.
  • NT, NU & YK can expect 4 business days by Regular Mail, 3-13 business days by Expedited Parcel and 2-7 business days by XpressPost.

If you're in a remote location, you can expect it to take 2-3 times longer.

Please note that Face Lotion, Sugar Scrubs, Hand & Body Lotion and Silky Body Cream may separate if frozen. For this reason, products cannot be guaranteed if XpressPost was not selected (especially recommended below -15C).

Payment: online payment is by PayPal, credit card, debit card, e-transfer and cash.

Returns: I make my best effort to ensure each customer is happy with their purchase. If you're not satisfied with any item, please contact me.

Privacy: I do not share, trade or sell personal information with third parties. I may collect your name, email address, phone number and shipping address when you register on our site, make a purchase or appointment or fill out a form. I use this information to process orders, to send my monthly newsletter or periodic emails and to respond to your inquiries. If at any time you wish to unsubscribe from my emails, you can do so on my website or by sending an email. If at any time you wish your data to be deleted please contact me via the website, email or phone. By using my site, you consent to my privacy policy.

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